Institute for Operational Assurance

Framework

Assurance Points

An Assurance Point is a moment within execution at which activity can be evaluated against operational requirements.

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Prioritise the moments that matter. Do not create a checkpoint at every step.

Illustrative workflow with many activities and only four highlighted Assurance Points, showing that checkpoints should be placed only at moments that matter.

Decisions and approvals

Handoffs and responsibility

Evidence and high-risk actions

External commitments

AI-agent escalation points

Begin with one workflow

Find the moments that matter

Map one important job from trigger to outcome.

Map the Reality of This Workflow