Institute for Operational Assurance

Emerging foundation

Principles of Operational Assurance

Four thematic clusters derived from the founding Manifesto—an emerging foundation for debate and practice, not a formal numbered standard.

01

Assurance belongs where work happens

Assurance should prevent failures, not merely document them. Governance should participate in execution.

Manifesto proposition: Assurance where work happens

02

Behaviour is part of assurance

Clarity, defaults, incentives, attention, norms and psychological safety shape whether intent becomes action.

Manifesto proposition: Knowing is not the same as doing

03

Humans and AI share an operational system

People and AI agents should work against the same underlying operational truth, even where their interfaces differ.

Manifesto proposition: Humans and AI under one operational truth

04

Control should enable ambition

Assurance should support confidence to move, delegate, automate and transform.

Manifesto proposition: Assurance enables ambition

Read the Operational Assurance Manifesto